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DREW Smith

Create. Automate & Unite.

Free Consultation
what I do.

Smarter Systems. Seamless Automation & Connected Growth.

I help build smarter CRM systems, automate operations, and connect my client's business and customers through AI — using Make.com and Salesforce Agentforce.

DrewSmithColour
Drew Smith | Salesforce.com AI Associate
Salesforce | Certified Administrator
Salesforce | Certified Advanced Administrator
Salesforce | Certified App Builder
Salesforce | Certified Sales Cloud Consultant
Salesforce | Marketing Cloud Email Specialist
Make.com | Foundations
Make.com | Certified Basic
Make.com | Certified Intermediate
Make.com | Certified Advanced
Create.

Build a CRM That Works.

Your CRM should work for you, not the other way around. I work on CRM systems built for businesses of all sizes. Whether you're starting fresh or optimizing what you have, I'll help you organize leads, streamline sales processes, and unlock the full power of your customer data — creating a scalable foundation for growth.

Automate.

Streamline Operations and Save Time.

Manual work slows down your business. I use Make.com to design powerful workflows that connect your systems, automate repetitive tasks, and improve team productivity. From lead capture to client onboarding and beyond, I build automations that free up your time so you can focus on what matters most: growing your business.

Unite.

Connect with the Power of AI.

AI is not just for big enterprises — it's here for small and medium businesses too. I integrate AI solutions into your CRM and workflows to help you make smarter decisions, respond faster to customers, and empower your team. From AI-driven lead scoring to intelligent assistants, I help you unlock the next level of efficiency and insight.

"Drew showed clear expertise, was quick, polite and delivered exactly what was expected. I couldn’t have asked for more. We will be using again! Thanks Drew."

Drew Smith | Orange Propoerty
Tom

Managing Director, Orange Property.
Example Projects

Easy 3-step Engagement Process.

Book a Consultation.

Start with a friendly, no-pressure consultation where I learn about your goals, needs, and challenges. After our chat, you'll receive a tailored, obligation-free proposal and quote—clear, transparent, and built just for you.

Built-to-Fit.

Your solution is custom-crafted to suit your goals, whether you prefer to be hands-on throughout the process or let me take the reins. I adapt to your style and keep things moving smoothly, with full transparency and collaboration at your pace.

Monitored & Optimized.

I don’t disappear after launch. Your setup is continually supported, monitored, and optimized to ensure it performs at its best—plus, I'm just a message away if something needs fixing or adjusting.

Free Consultation

Frequently Asked Questions

What type of businesses do you support?

Small Businesses: I help to establish efficient systems and processes to scale operations.

Medium Businesses: I optimize existing systems and integrate automation for improved efficiency.

Enterprises: I implement advanced AI solutions and complex workflows to enhance customer engagement and operational effectiveness.

What is the typical timeline for a project?

The timeline varies depending on the complexity and scope of the project. After our initial consultation, I can provide a more accurate estimate tailored to your specific needs.

I have worked on projects that are completed in 24hrs and more involved ones that last 2 weeks or more.

What makes your services different from others?

Certified Expertise: I hold certifications in Salesforce and Make.com, ensuring high-quality solutions connected to CRM systems.

Tailored Approach: Each solution is customized to fit your business needs.

Continued Support: I provide ongoing support to ensure your systems continue to perform optimally. I'm always available to make adjustments or improvements as needed.

What platforms do you work with?

The core platforms with which I mostly engage are listed below:​

  • CRM Systems: Salesforce, HubSpot, Monday.com, Pipedrive, Go High Level

  • Automation Tools: Make.com

  • AI Integrations: OpenAI, Einstein AI and Agentforce

I am technology agnostic, however and can work with systems based on your requirements. 

Can you handle custom API integrations and make API calls?

Yes, I can support custom API calls and integrations, primarily through Make.com. I have intermediate-level experience working with APIs, which means I can confidently help your business connect different systems and automate workflows using Make.com’s powerful HTTP and Webhook tools.

Whether it’s sending or receiving data between your CRM and other platforms, triggering actions based on external events, or integrating third-party services, I can build reliable, custom solutions within the scope of Make.com's capabilities. If your needs go beyond that, I’ll always be upfront and can help you scope out the right next steps or collaborate with more advanced developers if necessary.